Delivery info

• Our delivery charge is £7.00.    

• Orders over £55 will be sent free of charge.

• We send orders by courier to most of the UK. (We do not currently offer delivery to ULEZ areas of London, the Scottish Highlands, Islands, Northern Ireland, or outside the UK). 

• All our parcels are carefully packed and insulated using recyclable materials. We always use an overnight delivery service for all UK mainland orders to ensure that your cheese arrives with you in the best possible condition.  

WHEN WILL YOU RECEIVE YOUR ORDER?

Our deliveries are always sent for Thursday or Friday delivery, unless specially requested in advance.     

Please add your request of the specific day or date in the 'SPECIAL INSTUCTIONS' box at the online checkout. We must have at least 48hrs before requested delivery.  We will do our best to honour it, but we can’t give you our personal guarantee because we use a third-party courier. 

Our couriers deliver on a no signature required basis. We advise designating your preferred safe place through the tracking link, (See below). Please keep an eye out for your order within the delivery window provided. 

We cannot accept responsibility for goods lost or stolen after delivery. 

If you foresee any issues with your delivery, please contact us. We are preferred customers and can access live information on your behalf through our courier's customer service team. 

TRACKING ORDERS

With our parcel system, by adding  your email and mobile number, you will receive an email and text notification from the courier confirming their collection of your order.

On the morning of delivery, you will get another email & text with a two-hour delivery window.

By visiting their tracking page and entering your consignment number and delivery postcode, a regularly updated map will pin point the delivery driver's current stop and how close the driver is to your delivery destination.

If you have any questions or issues relating to your delivery, please contact us at hello@cheeseandbees.co.uk or use the 'CONTACT US' buttons around our website.